J-Maxim Transport - Premium Inter-City Travel & Logistics

1. Information We Collect

At J-Maxim Transport, we collect information that you provide directly to us to facilitate your travel experience. This includes:

Personal Information: Name, email address, phone number, and next of kin details.
Payment Information: Transaction history and payment method details (processed securely via our partners).
Travel Data: Booking history, preferred routes, and seat preferences.

Note on Account Deletion: If you choose to delete your account, your personal data will be softly deleted and retained in our secure archives for a period of 1 year before permanent erasure. This is to comply with regulatory audits and dispute resolution.

2. How We Use Your Information

We use the information we collect to:

Process your bookings and issue tickets.
Send you trip updates, delay notifications, and booking confirmations.
Improve our services, website functionality, and customer support.
Comply with legal obligations and ensure passenger safety.

3. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. Your payment details are encrypted and processed by compliant third-party payment gateways. We do not store your full credit card information.

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

5. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:
privacy@j-maximtransport.com